Frequently Asked Questions

Have questions? Please see below.

For Online Purchases:

If a problem should arise which you feel is covered by our Limited Warranties, contact the seller from whom you purchased your furniture from to obtain warranty service. All claims must include the original bill of sale, the product serial number, and submitted within the applicable warranty period. We reserve the right to require defective parts be returned upon request.You must make arrangements with the seller to schedule the transportation of the furniture or parts from your home to the retailer, or from the retailer to your home. 

Email us: hello@chic-est.com

We provide To The Trade discounts to interior designers, architects, set designers or stagers, home developers and professionals in the hospitality and food and beverage industries.

You can apply online or email to us at hello@chic-est.com . Membership is contingent upon receipt of appropriate credentials listed below, and a completed application. Once we have processed your application, you’ll receive a confirmation email containing a discount code that can be applied right away to any purchase.

Appropriate Application Credentials:

- Company Name
- Company Address 
- Company Registration Number - Phone Number
- Company Email
- Company Website
- Contact Person

You can place an order by creating and/or logging into your account at Chic.Est and applying your discount code at checkout. Orders and quote requests can also be made via email at hello@chic-est.com. Please allow up to 24 hours for a response or feedback.

Fabric samples are available at our shop. For level 1 and 2 members, please contact a To The Trade representative for additional information.